Setting up e-mail within MacMail


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This topic will show how to setup a new e-mail user within MacMail e-mail client. You can view the video posted below, or you can scroll down and read a step by step instruction guide:



Before we begin:

Before we begin let’s first show how to open the mail application on your Mac. There are a couple ways to do this, but we’re going to show the most common ways below:

Option 1:

  1. Selecting the ‘Mail’ icon from your dock menu bar.

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Option 2:

  1. On your keyboard press ‘Command + Spacebar’ to open Spotlight.

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  2. Then type ‘mail’ in the search and choose the ‘Mail - Applications’ option.

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Adding e-mail account on your Mac:

Follow the below steps to ensure that you setup your e-mail correctly on your mac. The most commonly misconfigured settings on the mac is the ‘SSL’ options and ports it uses to connect. The reason being is that Mac automatically sets the e-mail user to use SSL and the ports aren’t always correct.

  1. With Macmail opened click the ‘Mail’ option in the top-left of the screen, then choose the option for ‘Preferences’.

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  2. You should now see any existing e-mail accounts you have setup. Click the plus icon on the bottom-left of the ‘Accounts’ window that popped up.

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  3. You will now be asked what kind of mail account provider you should use. Click the option for ‘Other Mail Account’.

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  4. Now enter in the e-mail address and password for the e-mail user your connecting to along with your name.

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  5. You should now get a notice saying ‘Unable to verify account name or password’. Enter in the user name and the correct incoming and outgoing server hostname, then choose whether you want to use IMAP or POP for the incoming ‘Account Type’ and then click ‘Sign In’.

  • IMAP - Choosing this setting will keep the mail on the server, however you’ll be able to access and view all mail locally on your computer. This is a good option if you wish to access the mail on multiple devices.

  • POP - Choosing this setting will download all the mail on the server to your local computer and delete the mail from the server. This is not a good option if you intend to access the mail on multiple devices.

  • Incoming/Outgoing Server -If you have ‘mail.yourdomain.com’ pointing to the IP Address of the server your mail is hosted on then you can use this as the hostname. If you do not have a domain or subdomain pointing to the IP of the server hosting your mail then you can use the pre-propagation webmail address that is provided in either your account information email or in the control panel for the domain.

    • On our windows servers you can find this in the control panel under ‘Web Mail’. This webmail address usually looks something similar to ‘mail14.ezhostingserver.com’.

    • On our shared linux servers you can find this in the control panel under ‘Email Accounts’, then by clicking ‘Set Up Mail Client’ and viewing the hostname used on the ‘Incoming Server’ and ‘Outgoing Server’ under the ‘Manual Settings’ section. This hostname usually looks something similar to ‘cp20.hostek.com’.

    • On our dedicated (vps) linux servers there is no pre-propagation URL provided by default so you’ll need to setup a domain name to point to the IP Address of your server.

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  1. If you enter the correct information you should then see an option for which apps you want to use with this account such as ‘Mail’, ‘Notes’, ‘Calendar’, ect… Choose the appropriate option for ‘Mail’ and then click ‘Done’.

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  2. The mail is now added, but as mentioned earlier sometimes you may need to adjust the settings since Macmail has SSL set to enabled by default as well as the ports sometimes need updated. Let’s click on the correct account now from the ‘Accounts’ section that you should already be in.

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  3. Now with your new mail account selected click the ‘Advanced’ tab. In this section you can choose the incoming settings and ports for the account. View the settings you can use below if needed:

If using SSL:

  • IMAP Port: 993

  • POP3 Port: 995

  • Use SSL: Check box to enable

  • Authentication: Choose ‘Password’ as the authentication type.

Note:   In order to use SSL you’ll have to ensure that the hostname you selected ( when inserting incoming and outgoing server hostname ) has a valid certificate in order connect properly.

If on our shared windows servers you’ll have to use the shared hostname that was provided in your account information mail.

If not using SSL:

  • IMAP Port: 143

  • POP3 Port: 110

  • Use SSL: Leave box unchecked to disable

  • Authentication: Choose ‘Password’ as the authentication type.

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  1. Now with the incoming settings correctly in place let’s go back to the main tab and select the drop-down for ‘Outgoing Mail Server (SMTP)’.

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  2. Now click on the ‘Advanced’ tab under the outgoing settings. In this section you can choose the outgoing settings and ports for the account. View the settings you can use below and then click ‘Ok’ once you’re satisfied with your settings.

If using SSL:

SMTP Port: 465

‘Use SSL’: Check box to enable

Note:   In order to use SSL you’ll have to ensure that the hostname you selected ( when inserting incoming and outgoing server hostname ) has a valid certificate in order connect properly.

If on our shared windows servers you’ll have to use the shared hostname that was provided in your account information mail.

If not using SSL:

SMTP Port: 25, 26, or 587 (Note: Port 25 is commonly blocked by some ISPs’ due to spam.)

‘Use SSL’: Leave box unchecked to disable.

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  1. You should now be done adding the e-mail account to your Macmail. You should begin to see the contents of the inbox ( if any ) now.

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