Setting up e-mail within Thunderbird


#1

This topic will show how to setup a new e-mail user within the Thunderbird e-mail client. You can view the video posted below, or you can scroll down and read a step by step instruction guide:

Adding e-mail account to Thunderbird:

Below are the steps needed to connect your e-mail account to Thunderbird:

  1. Click and open the Thunderbird menu icon ( Top-Right of Thunderbird ), then hover over ‘Options’ and select ‘Account Settings’.

    image

  2. Now you should see a dialog appear with a list of different accounts you have setup ( if any ). Click the ‘Account Actions’ dro-down at the bottom-left and choose ‘Add Mail Account’.

    image

  3. Now enter the email user credentials that you have setup for the email user along with your name that will be used on the account. Click ‘Continue’ when ready to proceed.

    image

  4. After clicking ‘Continue’ it will try to resolve the account. Instead click the ‘Manual Config’ option to set the correct incoming and outgoing server settings.

    image

  5. You will now have the option for the incoming and outgoing server settings. We’ll show the settings to use for non-ssl connections as well as ssl connections below:

    Non-SSL Settings:

  • Email address: Full e-mail address such as ‘[email protected].com

  • Incoming username: Full e-mail address such as ‘[email protected].com

  • Outgoing username: Full e-mail address such as ‘[email protected].com

  • Incoming Server Type: Both IMAP and POP are enabled on our servers.

    • IMAP Port: 143

    • POP Port: 110

    • Note: Using POP will download e-mails off the server to your local computer. Not a good option if you need to connect to mail on multiple devices.

  • SSL: Turn off (for both incoming and outgoing).

  • Authentication: choose ‘Normal password’ (for both incoming and outgoing).

  • SMTP Port: 26

  • Server Hostname: If you have ‘mail.yourdomain.com’ pointing to the IP Address of the server your mail is hosted on then you can use this as the hostname. If you do not have a domain or subdomain pointing to the IP of the server hosting your mail then you can use the pre-propagation webmail address that is provided in either your account information email or in the control panel for the domain.

    • On our windows servers you can find this in the control panel under ‘Web Mail’. This webmail address usually looks something similar to ‘mail12.ezhostingserver.com’.

    • On our shared linux servers you can find this in the control panel under ‘Email Accounts’, then by clicking ‘Set Up Mail Client’ and viewing the hostname used on the ‘Incoming Server’ and ‘Outgoing Server’ under the ‘Manual Settings’ section. This hostname usually looks something similar to ‘cp20.hostek.com’.

    • On our dedicated (VPS) servers we do not have a pre-propagation URL setup by default so you’ll need to have a fully qualified domain name (FQDN) setup and pointing to the servers IP Address and use this within your e-mail client.

    SSL Settings:

  • Email address: Full e-mail address such as ‘[email protected].com

  • Incoming username: Full e-mail address such as ‘[email protected].com

  • Outgoing username: Full e-mail address such as ‘[email protected].com

  • Incoming Server Type: Both IMAP and POP are enabled on our servers.

    • IMAP Port: 993

    • POP Port: 995

    • Note: Using POP will download e-mails off the server to your local computer. Not a good option if you need to connect to mail on multiple devices.

  • SSL: Set to ‘SSL/TLS’ (for both incoming and outgoing).

  • Authentication: choose ‘Normal password’ (for both incoming and outgoing).

  • SMTP Port: 465

  • Server Hostname: Since we are connecting with SSL we’ll need to use a address for the hostname that has a valid certificate. On our shared servers you can use the pre-propagation webmail address that is provided in either your account information email or in the control panel for the domain.

    • On our windows servers you can find this in the control panel under ‘Web Mail’. This webmail address usually looks something similar to ‘mail12.ezhostingserver.com’.

    • On our shared linux servers you can find this in the control panel under ‘Email Accounts’, then by clicking ‘Set Up Mail Client’ and viewing the hostname used on the ‘Incoming Server’ and ‘Outgoing Server’ under the ‘Manual Settings’ section. This hostname usually looks something similar to ‘cp20.hostek.com’.

    • On our dedicated (VPS) servers we do not have a pre-propagation URL setup by default that has SSL enabled so you’ll need to have a fully qualified domain name (FQDN) setup and pointing to the servers IP Address and use this within your e-mail client. Then this fully qualified domain will need to have an SSL setup and listening for e-mail connections. Note: Newer cPanel servers may have AutoSSL enabled which means your websites can have a free “Let’s Encrypt” SSL certificate that will work for both e-mail and http traffic.




  1. Once you’ve confirmed you have the correct settings in place click ‘Done’ and this will add the e-mail account if you specified the correct credentials.

  2. You should now see the e-mail account setup in the settings along with the option to change settings for the account within Thunderbird. Your inbox should also start populating with contents of the e-mail account.

    image