Hostek has a number of available name servers to use for hosting and managing the DNS zone records for your domain. The pair of name servers that your website uses will be determined by the type of package that the domain was created under.
You want to make sure you set the correct pair of nameservers as if your domain points to a pair of name servers that do not contain records on the behalf of your domain this can cause disruption in website, mail, and any other domain-related services you are relying on.
We will explain how to find the correct name servers associated with your domain, but first, we will list all of our available name servers and their package associations below:
Hostek DNS Name Servers
Windows Platform (Shared & Dedicated):
Primary Name Server:
NS1.EZHostingServer.com
198.41.223.16 (if needed for custom name servers)
Secondary Name Server:
NS2.EZHostingServer.com
198.41.222.19 (if needed for custom name servers)
The above name servers are used for all websites on our shared & dedicated windows environments. This includes packages of type Windows, ColdFusion, Lucee, and Railo.
Note: A very small number of older (legacy) customers are on our NS5 and NS6 name servers instead.
Linux/cPanel Platform (Shared Only):
Primary Name Server:
NS3.EZHostingServer.com
173.245.58.12 (if needed for custom name servers)
Secondary Name Server:
NS4.EZHostingServer.com
173.245.59.13 (if needed for custom name servers)
The above name servers are used for all websites on our shared cPanel environments. This includes packages of type Linux/cPanel shared as well as ColdFusion on cPanel shared.
Linux/cPanel Platform (Dedicated Only)
Primary Name Server:
NS7.EZHostingServer.com
198.41.222.18 (if needed for custom name servers)
Secondary Name Server:
NS8.EZHostingServer.com
198.41.223.18 (if needed for custom name servers)
The above name servers are used for all websites on our dedicated cPanel environments. This includes packages of type cPanel VPS as well as WordPress Optimized VPS/Servers.
All websites hosted on UK based servers (all platforms):
Primary Name Server:
NS9.EZHostingServer.co.uk
162.159.24.148 (if needed for custom name servers)
Secondary Name Server:
NS10.EZHostingServer.co.uk
162.159.25.232] (if needed for custom name servers)
The above name servers are used for all websites located in our UK datacenter. This includes packages of all types.
How do I update my name servers?
The method of updating the name servers associated with your domain is dependent on which registrar you use to manage your domain. If you have your domain registered with us, then you can follow our quick and easy guide on updating your name servers.
If you have your domain registered elsewhere, then typically you can find the ability to update name server information for your domain within your registrar’s control panel. In the event this is not available, you can reach out to their support team for assistance in getting the changes completed.
What are custom name servers?
A custom name server allows for your domain to point to a pair of name servers that hide the world from seeing Hostek branded name servers.
Typically we find that those who consider using custom name servers are resellers, as it allows them to only show their clients their own custom branded domain name.
As an example, the domain example.com could setup ns1.example.com at the registry level to point to the IP of our NS1.EZHostingServer.com address. This would allow the custom name server to mirror our DNS server while maintaining the white labeling.
It is recommended to mirror both name servers (primary & secondary), so if using custom name servers you should always have a minimum of two records (such as NS1 and NS2).
How can I setup custom name servers?
If you have your domain registration outside of Hostek, then you will need to request instructions on how to create custom name servers.
Note: You will need to be clear in your help request that you are looking to set up custom name servers (also referred to as vanity or glue name server records) otherwise you might get instructions on just setting up regular A records which are not the same thing.
If you have your domain registration with Hostek, then you can follow the steps below:
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You will first need to login to the billing control panel: The URL to the billing control panel can be found below:
U.S. Billing Account: https://cp.hostek.com
U.K. Billing Account: https://cp.hostek.co.ukIf needed you can view the topics for logging into the billing area or recovering the password to the billing area.
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In the top navigation menu click on ‘Domain Registrations’ , then click on ‘My Domains’.
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You should now see a list of your active, canceled, and expired domains that you’ve had in your account, as shown in the screenshot below:
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To the right of the domain you wish to manage, click the wrench icon or select the drop-down and choose ‘Manage Domain’.
Note: The option for Manage Nameservers is not the same area as we will be needing.
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In the left side navigation click on the option labeled ‘Private Nameservers’.
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You can now add or update your private name servers using the forms on the page.
Note: Our registry does not have the ability to view existing records, so once created you can still modify a record or delete a record… but you will not be able to view the record on this page.
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Once you have the custom name servers setup, then it is recommended to also create A records for each of the respective records at the root of your domains DNS zone. We have a guide on updating your DNS records within your WCP control panel if needed. If using cpanel you can see their documentation here.
